Objective:
Certified Salesforce Developer with a specialty in AI, leveraging expertise in developing innovative solutions to drive business growth and enhance customer experiences. Proficient in Salesforce customization, Apex coding, and AI integration to optimize CRM functionality and streamline operations.
Education:
Bachelors of science 2010 barry university
Certifications:• Salesforce Certified Platform Developer I • Salesforce Certified Platform Developer II • Salesforce Certified Administrator • Salesforce Certified Einstein Analytics and Discovery Consultant •
Skills:• Proficient in Salesforce development including Apex, Visualforce, Lightning Web Components, and Salesforce Lightning • Experience in integrating AI capabilities into Salesforce using Einstein Platform Services • Strong understanding of AI concepts including machine learning, natural language processing, and predictive analytics • Expertise in designing and implementing custom AI solutions tailored to business requirements • Excellent problem-solving and analytical skills with a keen attention to detail • Ability to collaborate effectively with cross-functional teams and stakeholders • Strong communication skills, both verbal and written
Experience:
coreclient.com
Developed custom Salesforce applications and solutions to meet business needs, leveraging Apex, Visualforce, and Lightning components • Implemented AI-powered features and functionalities using Salesforce Einstein to enhance sales forecasting, lead scoring, and customer segmentation • Collaborated with stakeholders to gather requirements, design solution architecture, and deliver projects on time and within budget • Conducted training sessions for end-users to facilitate adoption of Salesforce AI capabilities and maximize system utilization • Provided technical support and troubleshooting assistance to resolve issues and optimize performance
telefonica crm cloud developer
]• Led the development and customization of Salesforce CRM platform to align with business objectives and improve operational efficiency • Implemented AI-driven chatbots for customer service to automate responses and enhance user experience • Worked closely with data scientists to integrate predictive analytics models into Salesforce for sales forecasting and opportunity management • Conducted code reviews, performance optimization, and quality assurance testing to ensure the reliability and scalability of Salesforce solutions • Contributed to the continuous improvement of development processes and best practices within the organization
References:
Available upon request.